Protect your purchase.

Frequently Asked Questions

What is Clyde?

We’ve partnered with Clyde to allow you to purchase protection plans for your products directly from our site. Clyde handles claims covered by your protection plan.

What happens next?

When you purchase a protection plan with us you’ll check out exactly how you normally would. You’ll receive a confirmation email from us for your purchase, as well as an email from Clyde with information about your protection plan including Terms and Conditions.

How do I file a claim?

You can file a claim directly through Clyde at hiclyde.com. This link can be found in the email sent to you after you purchase your Clyde Protection Plan. If you lose this email, you can reach out to us or Clyde at protection@hiclyde.com.

Is this backed by an insurance company?

Every Clyde Protection Plan is backed by an insurance policy. For additional details please see the "Insurance Securing this Plan" Section of your Plan's Terms and Conditions.

What if I return my product?

Your plan will be automatically canceled and refunded if you return your product within our return policy period. If you would like to cancel afterwards or at any time, please reach out to Clyde at protection@hiclyde.com.